WATERBURY, CT - Webster Bank, a leading regional bank serving businesses and consumers from metro New York to Boston, Mass., has won two Greenwich Associates Excellence Awards in Middle Market Banking for distinctive overall satisfaction in service.
Of more than 750 banks of all sizes evaluated, 34 stood out for distinctive quality – with Webster Bank earning honors in the National Overall Client Satisfaction and Northeast Regional Overall Client Satisfaction categories. This national recognition of outstanding achievement is based on interviews with nearly 14,000 middle market companies from across the country. The banks selected received a statistically significant proportion (95% or better) of “excellent” ratings above the average.
“We are pleased to be recognized by Greenwich Associates as a top performing financial institution two years in a row,” said John Ciulla, executive vice president, Commercial Banking at Webster. “This reaffirms Webster’s investment in providing an exceptional customer experience and how we value our deep and longlasting relationships.”
Greenwich Associates provides research-based strategy management services for financial professionals and is the most trusted firm offering comprehensive consulting and research capabilities in institutional financial services. Companies earning a Greenwich Excellence Award have been recognized by their clients as providing the industry’s best in quality of products and services.