Hartford, CT – For the tenth consecutive year, Hartford Hospital was voted the 2009-2010 Consumer Choice Award winner for providing the area’s highest level of quality care. The hospital was awarded following a nationwide survey of health care consumers, conducted by National Research Corporation.
“Hartford Hospital is dedicated to providing a world-class experience to our patients, their families and members of our community,” said Elliot Joseph, President and CEO of Hartford Hospital. “Our commitment is to provide the region’s most innovative and complex care with an unmatched level of service, and we are honored to once again receive the Consumer Choice Award from those we serve.”
The study – Healthcare Market Guide TickerSM – surveyed consumers for their perceptions of area hospitals. Hartford Hospital received the highest ratings in quality and reputation within its geographical area, as defined by the U.S. Census Bureau.
“As care options multiply and financial challenges remain strong, consumer perception of quality continues to grown in importance,” said Ginny Martin, President of NRC’s Ticker Division. “In the face of adversity, Consumer Choice Award winners exemplify the dedication it takes to provide quality health care to their communities, and we are pleased to honor them through the eyes of their patients.”
The poll was conducted in more than 300 markets across the U.S. It surveyed more than 250,000 households, representing more than 450,000 consumers in the contiguous 48 states and the District of Columbia.
NRC’s Healthcare Market Guide Ticker is the nation’s largest and most comprehensive study of its kind. No other study used to measure hospital performance and preferences contains more consumer responses than NRC’s study.
About Hartford Hospital
Hartford Hospital is an 867-bed regional referral center that provides high-quality care in all clinical disciplines. Among its divisions is The Institute of Living, a 114-bed mental health facility with a national and international reputation of excellence. Jefferson House, a 104-bed long-term care facility, is also a special division of Hartford Hospital. The hospital’s major centers of clinical excellence include cardiology, oncology, emergency services and trauma, mental health, women’s health, orthopedics, bloodless surgery and advanced organ transplantation. Hartford Hospital owns and operates the state’s only air ambulance system, LIFE STAR.
