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“We have been hearing a number of complaints from the very residents were are committed to protecting. If there is evidence of a contract breach, we will take all legal means necessary to safeguard our citizens,” Governor Rell said. The Governor said as part of the contract, Debix has agreed to maintain fraud alerts on the credit reports of those residents through three major credit bureaus. However, the state has received complaints about a mailing being sent to Connecticut residents from Experian, one of the credit bureaus, asking for confidential information in order to continue the fraud alerts. “It is absolutely unacceptable for one of the credit bureaus to be contacting our residents directly to maintain a fraud alert when the state is paying Debix to do that on their behalf,” Governor Rell said. Debix is contracted to provide services to the Departments of Revenue Services, Education, Labor, Veterans Affairs, Motor Vehicles, Labor, Transportation, Administrative Services and the state Comptroller’s Office. The Governor has directed the heads of those agencies to gather all information regarding the Debix contracts and any complaints and bring the matter to the immediate attention of the Attorney General Richard Blumenthal for a formal investigation. “It is essential that we undertake an immediate and thorough investigation to ensure Debix honors all aspects of its agreement with the State of Connecticut,” Governor Rell said. The state hired the Austin, Texas-based Debix last year after a Department of Revenue Services laptop was stolen. The Governor said the state of Ohio is experiencing a similar situation with the Debix and Experian. Connecticut chose Debix, in part, because of its work with Ohio following a large-scale security breach in that state. Governor Rell said, to date, the state has received no indications that any of the compromised information has been used. The Debix contract in Connecticut covers more than 53,000 people. The majority – 50,916 – are covered through the DRS contract. “Identity theft is a costly crime that victimizes thousands of Americans each year,” Governor Rell said. “We have taken unprecedented steps here in Connecticut with technology advances and other programs over the past several months to safeguard our citizens.” The Governor directed that more than 6,000 state laptops be encrypted earlier this year as part of an initiative to strengthen security practices. She also proposed and signed a bill in June that requires businesses that collect Social Security numbers and other sensitive information to develop a protection policy or risk civil fines of up to $500,000. © Copyright by StamfordPlus.com. Some articles and pictures posted on our website, as indicated by their bylines, were submitted as press releases and do not necessarily reflect the position and opinion of StamfordPlus.com, Stamford Plus magazine, Canaiden LLC or any of its associated entities. Articles may have been edited for brevity and grammar. Related Articles: “Dateline NBC” journalist Chris Hansen to speak on internet crime - Sep 11, 2008 - 11:53 AM Department of Consumer Protection collaborates on statewide "September Shred” events for the public - Sep 8, 2008 - 1:45 PM Attorney General takes action regarding Bank of New York Mellon case - Sep 2, 2008 - 4:09 PM 135,000 more Connecticut customers affected by loss of bank data - Sep 2, 2008 - 4:02 PM State learns customers affected by bank data loss could balloon to 10 million - Aug 28, 2008 - 2:03 PM CURRENT HEADLINES: Top of Page
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