Pet Product News named Greenwich based Pet Pantry Warehouse as Retailer of the Year for 2011. With locations in Larchmont and Rye in addition to Greenwich and a new store opening soon in New Canaan, Pet Pantry offers pet owners a unique combination of a people and pet friendly retail operation.
According to Adam Jacobson Pet Pantry’s Executive Vice President, “This award means a lot to Pet Pantry; It confirms our belief that a pet store that offers the pricing and products of a large chain combined with a high level of consumer and pet-friendly service can succeed in this very competitive marketplace. All of our locations feel like a neighborhood store because we place a strong emphasis on a personalized customer experience.”
Pet Product News International, the pet industry's leading trade magazine, profiles the top Retailer of the Year in its September issue. Candidates for the award are selected from hundreds of applications received along with additional materials (photos, videos, event materials, ads etc.) that help the magazine staff make the best decision.
PPW earned this prestigious award by ensuring quality throughout every area of their business as well as a passionate emphasis on the belief that by doing well in the communities they serve, the business will find success.
Employees undergo comprehensive 6 week training and specific instruction in each department of the stores to ensure knowledge about the wide-ranging selection of fish, small animals, reptiles and birds to the extensive supplies for dogs and cats. Customers (especially children) are welcome to view and interact with the animals in the store. PPW welcomes well-behaved pets by offering sampling to reward the dogs and opportunities for dogs to socialize. Joshua Roth, V.P. Pet Pantry Warehouse, claims that it’s “totally worth mopping up a little pee here and there”.
In addition to donating a percentage of sales to non-profits, at each location, in partnership with local rescue and adoption groups, PPW hosts adoption days that offer customers the opportunity to interact with both dogs and cats that are available for adoption. They assist the AFYA foundation, a group that packs and ships vital medical supplies to foreign health centers and communities in need, by collecting viable, quality cardboard boxes for AFYA to use to pack their shipments. Hudson Valley pet food pantry, an organization that works to get pet food in to the hands of owners that are struggling to afford to feed their pets, Greyhound Rescue, Pet Rescue, Stamford Animal Care and The Good Dog Foundation all benefit from Pet Pantry Warehouse efforts.
Adopt-A-Dog is a Greenwich based non-profit that rescues, shelters, and finds homes for dogs and cats. In addition to regularly scheduled pet adoption days in the stores, in 2008 PPW founded a fund raising event called Howl and Prowl ™, a Halloween parade for pets and people that was raises money and awareness for the Adopt-A-Dog shelter. Attendance was around 500 people in 2010 with donations in excess of $4000; the hope is that the 2011 Howl and Prowl event on Saturday, October 29 on Greenwich Ave will exceed those numbers. At a gala event on Saturday, October 15th, 2011, Joshua Roth, Adam Jacobson and Ari Jacobson will be honored by Adopt-A-Dog for their considerable contributions to the organization.
In addition to this most recent industry award, local customers have recognized PPW as their favorite pet store repeatedly in the voting polls such as the Weekly Best of Fairfield County, Best of the Gold Coast and Best of Westchester. See the Pet Pantry Warehouse website at www.ppwpet.com for more information and to register for upcoming events.